Here is our list of the best endpoint management software:

  • Atera EDITOR’S CHOICE This SaaS platform provides remote monitoring and management systems in versions for IT support teams and managed service providers. The service can install and update the software on each endpoint and also gain remote access for maintenance tasks and user support. Access a 30-day free trial.
  • SuperOps RMM (FREE TRIAL) Cloud-based system provides asset management and alert management functions for MSPs. This package works alongside a SuperOps PSA bundle.
  • SolarWinds Hybrid Cloud Observability (FREE TRIAL) This package discovers all hardware on site including endpoints and also identifies cloud servers and platform services then monitors the traffic between systems. Runs on Windows Server.
  • NinjaOne Endpoint Management (FREE TRIAL) This SaaS package is a management service for desktops, laptops, and virtual systems and allows centralized management of those devices no matter where they are.
  • Acronis Cyber Protect Cloud (FREE TRIAL) This cloud-based system backup and security package has a supplementary module that provides software management. Access the 30-day free trial.
  • ManageEngine Endpoint Central (FREE TRIAL) Provides the best overall experience for PC and mobile endpoint management while offering remote assistance tools for support teams. Get a 30-day free trial.
  • N-Able N-sight Provides excellent endpoint management while providing tools for MSPs and helpdesk teams
  • CrowdStrike Falcon Insight Provides continuous visibility into endpoints with a focus on threat detection and automated response.
  • VMware Workspace One UEM Can easily customize workspaces per group or department
  • Microsoft Endpoint Manager Integrates well into other Microsoft services and tools
  • Ivanti Unified Endpoint Manager Focuses heavily on providing large-scale enterprise UEM solutions

What to look for in endpoint management software

In short, endpoint management software should give you real-time visibility into the machines on your network, allow you to deploy patches, perform maintenance, verify compliance, and run routine virus scans. There are a lot of tools out there that provide endpoint management but are branded slightly differently.

For example, Unified Endpoint Management (UEM) is designed to cater to all your management needs for both mobile and desktop devices. This centralizes security, patching, and performance monitoring, backup and recovery, and more.

Large MSPs and enterprises usually prefer this approach to endpoint management. UEM can also detect new devices and identify threats such as rogue access points or non-company devices. UEMs often contain everything you need for endpoint management and remote access but tend to be priced higher.

Remote Monitoring and Management (RMM) provides endpoint management by remotely gathering data on each endpoint. Administrative tasks and scripts can also be carried out remotely, usually without impacting the end user’s workflow.

RMM is ideal for MSPs and multi-site organizations that need endpoint management but can’t deploy on-site staff. RMM tools can provide endpoint management but also feature a host of tools designed for support technicians. In addition, many RMM integrates into service desk applications to automatically generate tickets when an issue is detected.

The Best Endpoint Management Software

Many endpoint management software companies are looking to be an “all in one” solution by providing everything from remote access to patching under one platform. To simplify your choice, think about which features are most important to you.

While there are many overlapping features between endpoint management, UEM, and RMM, we’ve tested and picked our top choices for the best overall endpoint management software below.

Here are a few key features to look out for in endpoint management software:

  • Patch management
  • Compliance verification and checks
  • Threat detection and remediation
  • Scripting and automation support
  • Support for mobile devices
  • Support for integrations into other RMM and performance monitoring tools

1. Atera (FREE TRIAL)

Atera is a cloud platform that offers tools for managed service providers that include a package of professional services automation (PSA) systems for MSP management services and remote monitoring and management (RMM) utilities for use by technicians running client assets. The RMM division of the platform includes many systems that support the management of endpoints and is also useful for the IT Operations departments of multi-site businesses.

Key Features:

  • Cloud-based
  • MSP package
  • Live remote monitoring

A Network Discovery service is available as an optional feature of the RMM package. This will scour the client’s system and record all of the equipment connected to the network. With this sweep, the network discovery system creates an IT asset inventory. That service is useful for the ongoing management of a client site but it is also a useful aid for the MSP’s sales team when compiling quotes and organizing contracts – new clients often don’t know exactly what assets they have on-site.

Identifying each endpoint and network device enables the RMM system to automatically scan each endpoint periodically for status problems. It also enables an automated software management service to operate.

The Atera system’s IT asset management services include the compilation of a software inventory for each monitored endpoint. The system then consolidates those lists into one central register of operating systems and software packages with their current version numbers. The software inventory automates the task of software license management and also assists the MSP’s sales team in right-sizing contracts.

Patch management is a crucial function in endpoint management and this is a key service in the RMM package from Atera. The Atera system includes a lot of automation because the designers of the platform realized that MSPs need to squeeze as much value as possible out of their teams of technicians. Thus, much of the patch management system within the RMM service is automated.

When an update becomes available for any of the systems listed in the software inventory, the Atera patch manager identifies them and copies over their installers. When an MSP starts working for a new client, the patch manager’s processes will begin by bringing all software up to the latest versions, which could involve the application of a series of patches for each package. The patch manager is able to sort out patch dependencies and order their rollout.

The Atera menu of services includes the option to add-on integrations to endpoint detection and response software provided by Bitdefender, there is also an option to add on Acronis backup software.

The Atera package is available in the plans: Pro, Growth, and Power. You can experience the Growth package with a 30-day free trial.

Pros:

  • A cloud-based system that can be accessed from anywhere and allows a distributed team to be centrally managed.
  • Network discovery and automated asset inventory compilation
  • Endpoint management for devices running Windows and macOS
  • Automated software license management and patch management

Cons:

  • The network discovery service costs extra

2. SuperOps RMM (FREE TRIAL)

EDITOR’S CHOICE

Atera is our top pick for an endpoint management system because it is offered in versions that are suitable for use by managed service providers and IT departments. MSPs need a multi-tenant architecture in their remote monitoring and management systems because they need to keep the data for each client completely separate. While IT departments benefit from remote management tools, they don’t need to create any sub-accounts. So, by offering two account structures, Atera is able to appeal to both markets. This system includes automated processes for software management and also facilitates manual remote access. The Atera package is also available with a ticketing system that enables managers to allocate work to support technicians and monitor progress.

Download: Access the 30-day FREE Trial

Official Site: https://www.atera.com/signup/

OS: Cloud-based

SuperOps RMM is a SaaS package that includes four modules. These are Asset Management, Patch Management, Policy Management, and Alert Management.

  • Remote monitoring
  • Designed for MSPs
  • Multi-tenanted architecture
  • Patch manager

Asset Management provides a discovery service for all of the network-connected assets on client sites. The service implements continuous monitoring of endpoints and network devices to watch over operations. The system tracks capacity utilization of resources and spots when possible shortages may be about to occur.

The Alert Manager is a notification system that is based on a series of performance thresholds and lets operators get on with other tasks, knowing that they will be notified if things turn bad. For example, a network device could have a threshold capacity of 75 percent placed on it. If throughput rises above that level, a technician will be notified to pay attention. In short, the thresholds are set to issue warnings of conditions that could cause performance issues if they deteriorate further. If a network is properly planned, capacity problems should be a rarity.

While network throughput is being tracked, the SuperOps system also receives regular status reports from device agents. This ensures that device failure can be dealt with quickly. The same capacity and status checks are reported on endpoints as well.

The Policy Management module helps support team managers ensure that they keep in line with the SLAs that the MSP has set up with its customers. These influence threshold levels to ensure that problems can be dealt with in the time specified by the support contract.

The Patch Management module is also an automated service. It looks through the software inventory that is maintained by the Asset Management system and checks routinely for the availability of patches and updates for those packages and systems.

Patches can be queued for automatic, unattended rollout at the next available maintenance window. The completion statuses of each patch application are shown in the SuperOps dashboard. All of the actions taken by the patch manager and the monitoring service are logged. Performance logs also allows for historic analysis of operations and responses.

SuperOps offers four plans. All except for the Starter plan include both the PSA and RMM packages. The Starter plan is PSA-only. Of the three RMM plans, the lowest, Solo, is intended for independent technicians and is free to use for the first year. The two upper plans, Growth and Premium, are available for a 21-day free trial.

  • Automated system discovery

  • Automatic monitoring with alerts

  • Partners with a PSA module

  • Can’t monitor endpoints running Linux or macOS

SuperOps RMM Start 21-day FREE Trial

3. SolarWinds Hybrid Cloud Observability (FREE TRIAL)

SolarWinds Hybrid Cloud Observability is an IT asset discovery and logging system that also monitors traffic between endpoints. The service tracks assets on-premises and in the cloud. These can be physical or virtual systems.

  • Automatic device discovery
  • Suitable for hybrid systems
  • Live monitoring

The Hybrid Cloud Observablilty system starts with an autodiscovery service, which compiles an asset inventory. This process repeats constantly, so any changes to your asset base are noticed and the asset inventory gets updated. The package then draws up a network map to show how all devices link together. This map is based on the up-to-date inventory and is drawn on demand, so it is always live. Asset identification also extends to cloud servers and services.

The service monitors activity between endpoints, and that task enables it to spot potential problems by predicting resource needs and comparing them against the available infrastructure. If the system identifies a potential problem, it raises an alert, which can be forwarded to technicians by SMS or email.

While reading activity, the package is able to draw up an applications dependency map. This service is constantly available to aid root cause analysis if problems arise. The tool also provides analysis tools and capacity planning systems.

There are two plans for the Hybrid Cloud Observablilty system. These are called Essentials and Advanced. While both include the mapping and monitoring of virtual systems, you get more detailed analysis of virtualizations with the higher plan.

The Advanced plan also includes a configuration management service, which takes an image of endpoint and network device settings. You can then standardize these settings and store a typical setup as an image. The service will look out for changes to configurations and restore the backup copy automatically if unapproved changes occur. These configuration backups can also be applied to new devices to automate onboarding.

The software for SolarWinds Hybrid Cloud Observability installs on Windows Server. Whichever plan you choose, the charge for the tool is a subscription levied per node per month. You can assess the package with a 30-day free trial of the Advanced edition.

  • On-premises and cloud asset discovery and logging

  • Physical and virtual system mapping plus application dependency mapping

  • Live performance monitoring with alerts

  • Capacity planning and fault investigation tools

  • No option to buy the software outright

SolarWinds Hybrid Cloud Observability Register for a 30-day FREE Trial

4. NinjaOne Endpoint Management (FREE TRIAL)

NinjaOne Endpoint Management is a cloud-based service that lets you manage desktops and laptops no matter where they are located. This service enables you to create a group of all of the devices that your users have, whether they are corporate-owned or user-owned. They can be on many company sites or in the homes of telecommuting staff.

  • Manages devices running Windows, Linux, and macOS
  • Monitors network activity
  • Remote access
  • Patch management

The service is able to watch over virtual systems, such as hypervisors, as well as physical endpoints. The tool compiles hardware and software inventories, spotting operating systems and software packages that are out of date and need updating. This discovery leads to a patch manager fixing the problem. The package also offers a software license manager and an automated software deployment tool.

You can use this system to provide technicians remote access to the protected devices for troubleshooting and problem fixing. This option also allows technicians to take control of the remote devices.

The NinjaOne platform has a multi-tenant option, which is suitable for use by managed service providers. However, the platform is also available for use by in-house IT operations teams. Endpoint Management is one unit on the NinjaOne platform. The entire system provides all of the software that a support department needs to manage IT inventory and support users.

As a SaaS package, the NinjaOne Endpoint Management system includes the server to run the software and cloud storage space for logs. You don’t have to download any software to access the Endpoint Management console but the system will download agents onto managed endpoints during the setup process. You can register for a demo to examine the NinjaOne Endpoint Management system or you can evaluate the software on a 14-day free trial.

  • Suitable for use by MSPs or IT operations teams

  • Create a group of geographically scattered devices

  • Centralize management of software inventory

  • No price list

NinjaOne Endpoint Management Access the 14-day FREE Trial

5. Acronis Cyber Protect Cloud (FREE TRIAL)

Acronis Cyber Protect Cloud is a package of system security tools that is aimed at Managed Service Providers (MSPs). An extension to this bundle of data protection services adds on software management – this is called Acronis Advanced Management. The main feature of this service is an automated patch manager.

  • Vulnerability scanning
  • Automated patching
  • Software inventory

The Acronis system includes an autodiscovery service to identify all hardware on a network and log it in an inventory. The Advanced Management service then scans each device for software and builds up a software inventory. The service then continuously scans both internally and externally for system vulnerabilities. It will automatically schedule patches when they become available.

This software management service runs alongside a data protection system that identifies insider threats and protects data from deletion or tampering through a constant backup system.

The package includes antivirus services to keep your software safe from unauthorized replacement. Advanced Management controls what software is allowed on each of your endpoints.

The scripting system built into Acronis allows you to create task automation services for issues such as software deployment. The service is delivered from the cloud and installs its own agents on protected networks. You can try out Acronis Cyber Protect Cloud with a 30-day free trial.

  • Designed for MSPs with a multi-tenant architecture

  • Automated software controls

  • Protection against unauthorized installations and ransomware

  • Doesn’t include an onboarding tool but does provide process automation scripting

Acronis Cyber Protect Cloud Access 30-day FREE Trial

6. ManageEngine Endpoint Central (FREE TRIAL)

ManageEngine Endpoint Central is a UEM tool designed to help administrators perform patching, deploy software, install operating systems, and provide remote control to devices. The platform supports Windows, Mac, and Linux operating systems making it an excellent choice for a diverse network.

  • Software license management
  • Fleet onboarding
  • Patch management

Endpoint Central stands out for being highly flexible and doesn’t put its users in a box when it comes to management. For example, not all administrators want endpoint security with their endpoint management. In addition, some platforms come with their security by default, which can clash with existing endpoint antivirus software. So instead, Endpoint Central offers optional endpoint protection through an endpoint security add-on. The add-on provides vulnerability assessments, app control, device control, and BitLocker control.

Visually the platform is very well designed and feels naturally intuitive to use. Additionally, the platform comes with numerous widgets that can be easily used to customize the look and feel of each screen. This is great for customizing dashboards for helpdesk teams or simply organizing what daily metrics are essential to you.

The platform also comes with a live device topology map. This populates with the latest devices and helps give sysadmins a visual look into how and where their managed devices communicate. This is particularly useful on more extensive, more complicated networks to help simplify how you see your devices.

The platform offers over 50 pre-configured desktop configuration options for management for administrators with specific desktop policies. Options like power settings, security policies, and USB device options can easily be set through the Endpoint Central GUI. I enjoy this option as group policy can cause many headaches, significantly when you’re modifying many local settings. Excellent addition to the many security features you don’t see in most management software is Data Loss Prevention (DLP).

With this tool, you can set up DLP through file mirroring, making it easy to monitor files for changes and immediately restore lost files from backup. You can even set policies to control how or where a file is shared. For example, for can set sensitive company information to be restricted from leaving the network or being copied to a device.

Overall, Endpoint Central provides a highly refined and streamlined endpoint management experience that’s tough to beat. While Endpoint Central focuses heavily on managing endpoints, integrations are available into other ManageEngine products for extended capabilities like behavioral analysis and infrastructure monitoring.

You can test out Endpoint Central and all of its features completely free through a 30-day trial.

  • A good option for administrators who prefer on-premises solutions

  • Can be installed on both Windows and Linux platforms, making it more flexible than other on-premises options

  • Offers in-depth reporting, ideal for enterprise management or MSPs

  • Robust features that are easy to use with little configuration

  • Better suited for medium to large-sized networks, not ideal for home users or small workgroups

ManageEngine Endpoint Central Access a 30-day FREE Trial

7. N-Able N-sight RMM

N-Able N-sight offers a combination of remote endpoint management that encompasses security monitoring and routine performance checks to monitor the overall health of each managed device. The platform aims to be an all-in-one solution for managing endpoints across multiple operating systems, including Windows, Linux, Mac OS, and mobile devices.

  • MSP system
  • Security monitoring
  • Automated and manual maintenance

The platform uses simple SNMP agents to monitor endpoints, meaning it can also be configured to monitor printers, managed switches, routers, and other network devices. This visibility also extends to virtual machines. If you have many VMs per host, the software makes it easy to view them either individually or per environment.

Technicians can implement automated to manual fixes to endpoints without impacting end-users or causing downtime on the maintenance side. Features like the remote command-line tool and registry editor are all beneficial for manual remediation. For automated tasks, users can use the built-in scripting tool or add their scripts or batch files to a library to be deployed remotely in just a few clicks.

For larger organizations, internal staff can be given granular roles and permissions for each client or asset. This is particularly useful for MSPs who assign techs to each client or enterprise environment with multiple helpdesk tiers.

8. CrowdStrike Falcon Insight

  • Excellent monitoring dashboard, great for MSPs or any size NOC teams

  • Scalable cloud-based deployment

  • Monitor for anywhere via a web browser

  • Automatic asset discovery makes inventory management easy, even on busy networks

  • Wide variety of automated remote administration options make it a solid choice for helpdesk support

  • The platform can take time to explore all of its features and configuration options fully

While endpoint management consists of many tasks, security remains a prime concern for many organizations. A single mismanaged endpoint could compromise the integrity of the entire network. With new attacks happening daily, Falcon Insight has a security-focused approach to endpoint management secures its place at the top of our list.

  • Hybrid solution
  • Offline protection
  • Log consolidation
  • Threat hunting
  • Behavior analytics

While some management solutions offer antivirus protection as an afterthought, Falcon Insight combines powerful security features with asset data collection to paint an accurate picture of how your endpoints are performing and if they pose a risk to your environment.

On the front end, Falcon Insight deploys easily through numerous methods, including MSI for automated bulk installs. The endpoint agent only takes up 20MB of space and consumes little resources, which is a welcomed change in the endpoint monitoring space.

The agent is preconfigured to collect analyze over 200 different events and report back to help you understand the health of each endpoint you manage. Out of the box, Falcon Insight can immediately quarantine and stop standard malware, as well as fileless malware and attacks that exist in memory.

Unlike older solutions, Falcon Insight operates on signatureless technology, meaning it can identify and stop undocumented threats based on their behavior, not their fingerprint.

You can test out Falcon insight completely free through a 15-day free trial.

  • Changes made in console push out to endpoints in real-time

  • Can track and alert anomalous behavior over time, improves the longer it monitors the network

  • Can install either on-premise or directly into a cloud-based architecture

  • Lightweight agents won’t slow down servers or end-user devices

  • Would benefit from a longer trial period

9. VMware Workspace One UEM

VMware Workspace One UEM aims to provide total visibility and control into physical and virtual endpoints no matter where they’re located. A big plus is that Workspace One integrates seamlessly with VMware products like Vmware Horizon, making it a solid choice for companies that heavily rely on VMware environments. In addition, workspace One helps sysadmin manage endpoints and build custom workspaces for specific departments or staff to work as efficiently as possible.

  • Integrates with VMWare hypervisor
  • Manage BYOD
  • Single sign-on environment

The platform takes an exciting approach to endpoint management by using Single Sign-On (SSO) to track and manage staff as they work in SaaS environments and transition back to on-premises tools. The tool does a great job of managing endpoints but also managing the connections and authentication to cloud-based tools. In addition, workspace One is compatible with the BYOD model and allows users to authenticate via an app to access corporate material on their own devices securely.

The web-based interface is built well and makes it easy to find and manage multiple devices and users, even when tested at an enterprise level. This usability extends to their mobile app as well, which is nice to see. Unfortunately, many platforms neglect their mobile app, making it tough to use or lacks features found on the web version. For example, corporate devices can automatically install company apps, lockdown devices upon terminations, and accept credentials from SSO or Active Directory through the VMware Tunnel VPN.

Administrators can also set up a form of identity access management through the workspace UEM, giving it more flexibility than similar UEMs when it comes to identity services. For example, rather than enforcing two-factor authentication on every connection, the network access control section can configure risk-based endpoint authentication for less tension between the user and the security policy.

Access control is very intricate and can take time to learn. There are numerous configurations allowing access by device, group, network configuration, or geographic location. I think more templated access rules could help flatten the learning curve with these features in particular.

10. Microsoft Endpoint Manager

  • User-friendly experience, especially on the end-user side

  • Straightforward BYOD enrollment process

  • Great mobile app accessibility

  • Integration can be cumbersome and require assistance from VMware

  • Could use more templated policies and access rules

  • Building reports are complicated, would like to see this simplified

  • Password sync problems over LDAP can trigger a false compromised alert

Microsoft Endpoint Manager (MEM) works to bridge the gap between endpoint management in the cloud and on-premises by offering several tools and features that unify staff computers, phones, and virtual machines in a single place. MEM is considered a UEM form of management as it can control desktops and cellular devices across their entire lifecycle.

  • Manages zero-trust access
  • User satisfaction tracking
  • Integrates with Active Directory

MEM does a great job of highlighting key insights and features on the interface side but still requires some invested time to learn where everything is. However, like Workspace One, the platform has a refined mobile app that brings the same level of detail from web access to your phone.

The platform utilizes zero trust security controls, which make it a highly secure environment by default. This can lead to more time spent configuring security policies, but it is pretty worth enhancing security. MEM uses continuous monitoring to assess each authentication attempt and analyze its risk assessment. Depending on the risk, you can choose to enforce step-up authentication or disable the account altogether. If you’re using Microsoft Azure, you’ll be able to natively integrate your authentication and identity management into the MEM platform.

Endpoint agents can monitor for unpatched systems, identify vulnerabilities, and alert to present threats. Data monitoring can also be set on mobile and desktop devices to monitor and restrict data flow from trusted zones to other locations.

An exciting feature in MEM is user satisfaction analytics. This measures user experience across your endpoint management software and can compare it to the baseline of similar companies in your industry. I can see MSPs and large enterprises using these metrics to improve performance and reduce the friction between device management and staff productivity.

MEM wouldn’t be my first choice for endpoint management software. Still, it is certainly worth a mention, especially if you’re already integrated into Microsoft products like Azure AD or Windows Autopilot.

11. Ivanti Unified Endpoint Manager

  • Smooth integrations into supporting Microsoft products

  • Easily configure patch and updating settings

  • Simple and intuitive interface

  • Scales well, even when supporting thousands of devices

  • Default reports are limited and are not very useful

  • I would like more straightforward integrations for remote connectivity to endpoints

  • I would like better visibility into the hardware details of each endpoint

  • Lacks the ability to customize the end-user portals

Ivanti Unified Endpoint Manager provides total visibility, patch management, and software distribution in a single platform. Ivanti offers two versions of their product, Endpoint Manager and Ivanti UEM. Endpoint manager offers options like remote control, patch management, software deployments, and provisioning. UEM extends those capabilities by adding data normalization, GPO replacement, user profile migrations, and extended asset discovery.

  • Assemble your ideal package
  • Can manage BYOD
  • Automatic inventory creation

Visually the admin console is simple to navigate and offers customizable dashboards for daily reports and real-time insights. In addition, Ivanti seems to take a more minimalist approach on the dashboard monitoring end, which helps keep metrics clean and uncluttered.

Many parts of the Ivani UEM are modular, allowing you to add the feature you intend to use. This approach provides a feature-rich platform without overwhelming new users with options they’ll never use. In addition, the platform uses endpoint agents dubbed “Ivanti Neurons” to help automate deployments, detect endpoint problems, and personalize user workspaces.

Users can opt for their devices to be enrolled as a managed device on the mobile end, allowing you to implement a BYOD policy alongside managing your corporate devices. Additionally, the platform will enable you to manage iOS, Android, Windows, and Mac OS devices through numerous customizable policies.

From an end-user perspective, authentication is easy and provides a consistent way to log in to devices and services. Additionally, this design choice creates a shared experience across all devices that helps cut down on helpdesk tickets and makes getting to work less of a chore.

Devices that are lost or stolen can quickly be protected through the device security tab. Administrators can identify the lost device by name or last logged-in user and disable access in a few clicks. Additionally, users and devices can all be searched and filtered for in different ways, which is a nice feature, especially when you don’t have all the information you need to track down an asset.

Ivanti’s flexibility and experience working in the Fortune 100 space make it a solid choice for global enterprises looking to expand their endpoint management software. However, with that said, pricing for Ivanti can become excessive when add-ons are introduced and drive a wedge between their product and smaller enterprise organizations.

  • Can inventory endpoints through agentless scanning

  • The provisioning features are easy to use

  • Wide range of customization options for the software integration feature

  • I enjoy being able to record and restore user custom settings on new hardware

  • I would like to see more access and updates to the API

  • Analytics and reporting is over complicated and tough to use

  • Features can be overwhelming and require in-depth technical support sessions

  • Pricing can be complex, especially when you’re looking for an all in one solution

Are you currently managing your endpoints? If so, let us know what tools you’ve used, and consider checking out a free trial of any of our top choices.